Title: CredAbility Consumer Distress Index for Riverside-San Bernardino-Ontario, CA (MSA) Series ID: CCDIOA40140Q156N Source: CredAbility Nonprofit Credit Counseling & Education Release: CredAbility Consumer Distress Index (Not a Press Release) Seasonal Adjustment: Not Seasonally Adjusted Frequency: Quarterly Units: Percent Date Range: 2005-01-01 to 2013-01-01 Last Updated: 2013-05-17 2:01 PM CDT Notes: Overview of the Index The Index is a quarterly comprehensive picture of the average American household’s financial condition. Built by assessing the key elements of financial health and distress, it converts a complex set of factors into a single, easy to understand number. Scope and History The index measures the U.S., all 50 states and more than 70 MSAs. The national and state versions date back to 1980 and the MSA versions date back to 1990. Public Data and Proprietary Methodology We use more than 65 data points from government, public and private data and a proprietary methodology for compiling, combining and evaluating data. With nearly 50 years of experience and insight into helping consumers in financial distress, we know the biggest causes of distress, how people react to financial challenges and proven strategies for regaining control. (Note: Our client data is not a data source for the Index) Measured on a 100 Point Scale Financial distress is measured on a 100 point scale and a score under 70 indicates financial distress. The lower the score equals more distress, a weaker financial position, more urgency to act, takes longer and is harder to resolve, and increases the probability of needing a third party help to resolve. The Index score is tied to one of 5 general rating categories, which reflect the strength and stability of the consumer’s position. Less than 60 Emergency / Crisis 60 – 69 Distressed / Unstable 70 – 79 Weakening / At-Risk 80 – 89 Good / Stable 90 and Above Excellent / Secure What Does the Index Measure? We measure the 5 categories of personal finance that reflect or lead to a secure, stable financial life—Employment, Housing, Credit, Household Budget and Net Worth. All are equally important, so have given each category equal weighting. Employment. Stable income is the foundation of any family’s finances. This category measures the impact of unemployment and underemployment on financial health. Key Measures: Unemployment, Underemployment Sample Data Source: Department of Labor, Bureau of Labor Statistics Housing. Safe, affordable housing is a priority for all families. This category measures how consumers are paying their mortgage/rent and the impact of housing costs on their finances. Key Measures: Mortgage and Rental Delinquencies, Housing as Percent of Budget Sample Data Source: National Delinquency Survey Credit. Responsible use of credit creates more borrowing options and lower costs. This category assesses the strength of credit scores and how well families manage their credit. Key Measures: Credit Scores, Trade Line Utilization, Credit Delinquencies, Per Capita Bankruptcies Sample Data Source: National Credit Bureau Household Budget. Spending less than you make is the daily choice that leads to long-term success. This category measures families’ spending patterns and saving for emergencies. Key Measures: Disposable Income, Savings, Consumer Confidence Sample Data Source: Department of Commerce, Bureau of Economic Analysis Net Worth. Strong, positive net worth creates options and independence. This category measures how well consumers are strengthening their personal balance sheets. Key Measures: Household Net Worth, Net Worth versus Funds Required for Long-Term Needs (e.g. retirement) Sample Data Source: Federal Reserve Flow of Funds, Survey of Consumer Finances DATE VALUE 2005-01-01 76.476438476196 2005-04-01 76.616613436069 2005-07-01 73.890652289882 2005-10-01 74.861531406861 2006-01-01 80.155582314378 2006-04-01 79.629604560878 2006-07-01 77.896823698094 2006-10-01 79.267735003196 2007-01-01 76.834867457909 2007-04-01 73.951772690742 2007-07-01 68.469562839443 2007-10-01 65.790224692577 2008-01-01 62.053805739472 2008-04-01 62.908610405333 2008-07-01 60.110954176755 2008-10-01 61.189443531470 2009-01-01 56.827357678526 2009-04-01 58.195856451049 2009-07-01 55.814236441252 2009-10-01 55.775260215501 2010-01-01 56.607105321271 2010-04-01 57.421204840800 2010-07-01 57.129448171459 2010-10-01 58.376959232097 2011-01-01 60.068682392815 2011-04-01 60.177227418982 2011-07-01 57.742505093938 2011-10-01 59.076848349902 2012-01-01 59.692130904435 2012-04-01 60.148416139826 2012-07-01 60.810790000000 2012-10-01 63.107009181619 2013-01-01 62.081022744428